Frequently Asked Questions
What type of saunas do you sell?
Furu Wellness specialises in premium outdoor saunas, including traditional barrel sauna designs in a range of sizes.
Do you deliver throughout the UK?
Yes. We offer free delivery throughout the UK. Estimated delivery is typically 4–8 weeks from order confirmation. We’ll keep you updated throughout the process and provide further delivery information as your order progresses.
Does the sauna come assembled?
Assembly requirements vary between models. Please check the individual product description for details or contact us before ordering if you have any questions.
Is installation included?
Installation is not included. The sauna will require assembly on site. We recommend using a suitable professional for assembly and a qualified electrician for any electrical connections.
What electrical supply will I need?
Electrical requirements depend on the sauna size and heater. Please refer to the individual product specifications for the heater rating. All electrical installation should be carried out by a qualified electrician.
How much space do I need for my sauna?
Each product page will include the dimensions of the sauna. We recommend allowing additional space around the sauna for suitable access and positioning.
Can I contact you before ordering?
Absolutely. If you have questions about a particular sauna, delivery, dimensions or specifications, please contact us and we’ll be happy to help.
What happens after I place my order?
Once your order has been received, we’ll process it and keep you updated regarding your order and estimated delivery timeframe.
Do your saunas come with a warranty?
Warranty terms may vary between models. Please refer to the individual product information or contact us for the warranty details of a particular sauna.